Claims Advocacy
When something happens, we go to work.
Most brokers hand you the carrier's number. We don't. Our team manages the claim from first notice to final resolution.
How we advocate
Three steps. One direct line.
01
First notice.
Call your direct broker. Not a claims line, not a hotline. We open the file with the carrier the same day.
02
Documentation and advocacy.
We work the file alongside the adjuster, push back where the carrier's position is weak, and keep you informed at every step.
03
Resolution.
We don't close the file until you're made whole. If something is wrong, we escalate.
Important claims notice: Please do not use this website to report claims. To report a claim, contact your carrier directly. For urgent claims, contact your Maxx Group broker by phone and email.
FAQ
Common questions
How do I report a claim to Maxx Group?
Please don't report claims through this website. Contact your carrier directly to report a claim. For urgent matters, call your Maxx Group broker at (708) 577-4575 and we'll work the file with you from first notice through resolution.
Does Maxx Group help with claims after the policy is placed?
Yes. Our team manages the claim from first notice to final resolution, working the file alongside the adjuster and escalating where the carrier's position is weak.
Talk to your broker.
If you're a client and you have a claim, call us directly. We'll pick up.